Can do all your CRM work within the familiar Outlook interface.
The Outlook client only works with the full Outlook client. In this post we review the highlights, differences and prerequisites you need to know. Late in 2016 Microsoft released their latest Outlook add-on, Dynamics 365 App for Outlook (not to be confused with the original Dynamics 365 for Outlook) to address issues the community has with the original version and to offer an improved user experience. Microsoft has two CRM applications that integrate with Microsoft Outlook. The name is almost the same, but there are specific differences.